Experiential Marketing Forum Profiles In Leadership - September 2010 PDF Print
Sunday, 10 October 2010
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Martin Bihl
7419
Founder/Creative Director

Education: Trinity College, Hartford, CT. Writing Major. But my real education came from my dad and aunts and uncles who were all in advertising. I learned what made a great creative idea at the same time that I was learning my ABCs.

Books ReadingAn Anatomy of Literature by Foulke and Smith. Great literature is obsessed with why people do what they do – and expressing it memorably. So is great marketing.

Favorite Quote:"To a man with a hammer, everything’s a nail." - Korzibsky

Inspirational Figures:Anyone whose eyes are on the prize. Anyone who is interested in solving a problem, and not just adding another comma to their salary.

Relationship Status: Married. Since 1988. To the same person. Call it a modern day miracle.

I dare to ask age ...:I was born the year Faulkner died. Look it up and do the math.

 

Short Bio of Career Path:
Started out as a comma jockey at an agency, turning art directors’ tissues into mac comps. And then someone heard me say something about “the target market”, so they made me an art director. Later when nobody supplied me with copy for something, I supplied my own (which the client loved), and suddenly I was a copywriter. Soon I was a creative director at Zipatoni revolutionizing the promotion industry in the late 90s. Then a CD at Renegade in the 00’s turning guerilla on it’s head. And since 04, running 7419, a small yet global agency that helps clients, agencies, and anyone who wants to make a difference, make a difference.

Define your leadership style and "feel" of your agency
I don’t want to tell people how to do their job. I work with people who not only know how to do their job, but who can do it better than I can imagine. So I tell people what the problem is and expect them to use their genius to solve it in ways I never would have imagined. Some people thrive in that atmosphere – both on the agency side and the client side. Some don’t. But the best work I’ve ever been involved with has been created this way. Also the funnest.

Toughest challenge overcome in your career?
Reminding myself every morning that everything is different. That we lull ourselves into a belief that life is static, when in reality the competitive landscape is changing every minute of every day. Second toughest challenge - doing something about it. Third toughest - convincing others that the first two challenges are true.

What was your defining moment at your agency?
When I realized that the business model I’d built was no longer applicable, and I had to figure out what the new model was on the fly. We call this “building the airplane while you are flying it.”

Favorite assignment completed to date?
Why don’t you ask me to pick my favorite child while you’re at it…

Your vision of where we will all be in 10 years (non-apocalyptic:)
People will still be saying that TV is dead. That print is dead. That retail is dead. None of this will be true, of course, but it will make for good topics at conferences and will fill up the trade publications.

Big ideas that cross platforms will rule the day as they always have. Finding people who know how to make them will still be as rare as the ideas themselves – though both they and the ideas will be endlessly imitated poorly.

Best describe your agency:
We’re a small agency that helps people solve problems by making connections. We don’t think about execution until we’re sure we’re really talking about the real problem. Often this is half the battle. Then we focus on who we’re talking to – where they connect with the world, the brand, each other, everything. Then we think about the tactics that are right for that person. And then we come up with killer creative and execute it flawlessly with our network.

Why do clients choose your agency and how have you been able to maintain such long relationships?
We are in the connection business. Actually, every business is in the connection business – it’s just most of them don’t realize it. Connections between people and brands. Between stores and brands. Between people and stores. Between ideas. Between opportunities. Between people. Clients choose us because we understand this. And that’s also why they stay connected to us. For long periods of time.

Advice for those entering into the space from college?
Don’t unpack. Move around. Not just among agencies in a town, not even within a country, but around the world. Be a copywriter in Hong Kong. An ACD in London. Be a creative director in Jo’burg. Why not? What’s the worst that could happen? You’ll get fired? Guess what - you’ll get fired wherever you are. If that’s a problem for you, you should really consider another line of work.

Advice to the smaller shop owners in this tough economic climate?
There will be a lot of pressure to sell on price. There will be a lot of pressure to do work on spec, or jump through ridiculous hoops. There will be a lot of pressure to think that the bad client in the hand is better than the great client in the bush. But there are only 3 reasons to have a client – great work, lots of money, great fun. Ideally your client provides you with all three. But if they’re not providing you with any of those things, they’re not a client. They’re a black hole. And that’s true in any economy.

How you use and define experiential methodology?
Human beings experience everything. An event, sure. But also a TV commercial, a website, an ad on a bus, a display at a store. And the real value of any of those things isn’t the TRPs or clicks or eyeballs. The real value of those things – like the real value of what is commonly called “experiential marketing” – is the impact it has on the person’s life to do something. To tell a friend. To incorporate it into their vocabulary. To purchase. We’ve been looking from the wrong end of the telescope. We don’t need a way to measure “experiential”. We need a way to measure everything in terms of the experience.   

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