September 26 - 29, 2011
Budapest, Hungary

Is customer experience at the top of your agenda? Are you struggling to differentiate your CEM strategy? Attend Telecoms IQ’s Customer Experience Management in Telecoms event to find out how to develop a customer-centric CEM strategy and effectively measure the customer experience. Plus, learn how to develop and implement a customer-centric CEM strategy, effectively measure the customer experience and combat churn. Visit the CEM in Telecoms website to download your programme and complimentary resources, including podcasts, white papers and articles on customer experience.

  Download the Conference Brochure

http://www.customerexperienceevent.com